🔥 VegasPlus Casino - プレイヤーの自己排除の要求は見過ごされました。

But if you just want to make a self-exclude, then it is not considered so strictly because casino assumes you can control yourself. The same process has the casinos, and there is nothing wrong on this. But I am afraid in your case the self-exclusion was not confirmed, and you didn't confirm the gambling addiction. And if casino failed to close the account, then they need to return the player's deposits. And later then allow you to open the account and made deposits - that would be a breach. Therefore, you have no right for a refund, and I am very sorry. 自動翻訳 Hello Carlos.{/INSERTKEYS}{/PARAGRAPH} If you answered to casino's email survey, for example: I don't have a gambling problem, I just decided to stop playing at all, so please exclude me so confirmed this self-exclusion and casino gives you a confirmation, that you are self-excluded. Let me explain why: If you are closing the bank account they, of course, ask you why are you closing the account, what they can make better and eventually they can offer you some discount not to lose you as a customer. In cases where the player admits the gambling problem there are no additional questions - the player account should be closed as soon as possible. {PARAGRAPH}{INSERTKEYS}たとえば、カジノの電子メール調査に回答した場合：ギャンブルの問題はないので、プレーをやめることにしたので、私を除外してください（この自己排除を確認した）と、カジノから確認のメッセージが表示されます。自己除外です。その後、アカウントを開いて預金を行うことができます-これは違反です。しかし、あなたの場合、自己排除が確認されておらず、ギャンブル依存症を確認していないと思います。したがって、払い戻しの権利はありません。大変申し訳ございません。 Hello Carlos. Nobody force you to make deposits and you can't blame the casino that you lost the money - Imagine the opposite situation that you won big winnings. The reason for self-exclusion is significant. In your case, the most important is that your self-exclusion was not complete. These winnings will be yours and casino cannot say you tried to self-exclude so that we will void your winning. The most important is to admit the gambling problem if you have it.