🎰 Enterprise Car Club - Hourly Vehicle Hire | Enterprise Rent-A-Car

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Van hire | DIY at B&Q
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Hire a Van for B&Q - Hertz Van Rental
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Join for free! Hertz 24/7™ at B&Q – Hourly Van Rental
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hertz b and q van hire

Van hire | DIY at B&Q

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hertz b and q van hire

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Hired a van for half a day from my local B&Q, was slightly worried having read these reviews and knowing what the hire industry can be like. But I had no.


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hertz b and q van hire

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🔥 A Greener Way

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JK644W564
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hertz b and q van hire

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hertz b and q van hire

Simply claim your company now. Van was clean and tidy enough, generally well kept. It's free. But I had no problems. Every time this happened I tried calling the Hertz phone number but that was a complete waste of time and the first 2 times I was hung up on. This is a con! What a misleading app. They charged me for additional hour after dropping the van 10 mins later and they said that I cant get refund for the full tank of fuel. They did well to find a third one, but it's not the stress you need. Worst customer service I have experienced. I always take photos when I rent both before and after, but as it was over a month ago I deleted the photos as I assumed there was no issues. Accessing the vehicle the first time was fine, absolutely no problems, however from where I collected the van in a storage unit carpark I needed to move it a few meters to where I was loading it and that was where the problems started. No actual investigation has been done to see whether the vehicle or its equipment is faulty and to be honest, perhaps I was a little optimistic in hoping that this would be the case. It was just insulting. Given the inconvenience I experienced I was expecting a partial refund from Hertz - not to be stung with an extra fee! Utterly useless. Total scam The fuel card doesn't work and I didn't have a wallet with me as it was left in my car. Person before us was very late returning the van and this meant we could only use the van for an hour whereas we needed 2 hours. They are also extremely expensive and bad value for money. Rang customer service straight away to ask advice and they said there was nothing they could do or suggest and I would just have to wait and see. Despite the supply of photos and a complaint, Hertz customer care have refused to refund any of the rental cost, even though the van was supplied in an unusable state. I will never use this service again. Van was in good condition, app was ok to use but not the easiest. I wish I had looked on here before renting. They will charge you for the mileage and the petrol used in the van and you will also have filled up for them for free. It was a good experience overall. Sent an email to Hertz advising them of what was an infuriating experience, and to their credit I did receive a timely response. I advise any customers who do have to use this service to take a photograph of fuel gauge and milage before and after your rental so you don't run into this same issue. Terrible choice for rental company, complete scam, rude staff, lying staff, never again. This is the first time I've tried Hertz and definitely won't use this service again unless there is evidence of a big improvement. The van was also supplied with less than the minimum quantity of fuel. Overview Reviews About. This is not difficult to do and would save anyone else running into the same problems. Then again when trying to return the vehicle, it refused to unlock again with either the pin or the app. Following calls to and from Hertz and the AA who were going to take a couple of hours to come out and attempt to force entry the system decided to let me back in after an hour and a half. Upon picking up the van, I discovered that the previous renter had used it to move builders waste and the interior had been left filthy; with plaster dust and rubble left strewn throughout the rear compartment and drivers seat. It seems from reading other reviews on here that this con is being used regularly in order to extract extra money from customers, that or the technology being used is actually faulty but they clearly do not wish to consider this a possibility. It was extremely expensive 1hr 10mins of van rental. On the third time, I had a new transit van, which they claim from their telemetry system had I drove 38 miles, and the gauge hardly moved. Complete waste of time. This was at 10pm, Hertz provide a fuel card anyway and state that there is no need to fill the vehicle up to what it was at when you got in, as you are charged per mile. But to fill the van you have to use their Shell card, and for me that means a long drive - which comes out of MY charged mileage. No compassion at all from them. Total con run by scammers Total con run by scammers.{/INSERTKEYS}{/PARAGRAPH} I would use them again. I recommend you never use this service or Hertz in general! Be careful if you extend your booking by 15 or 30 mins as you will be charged for the full hour. Hertz Portugal. Total con run by scammers. We were going to use someone else but the customer service said they would give us credit to use the van again which was useful as we needed it again the next week. Whilst on my lunch I emailed the list with photos and also mentioned an oil leak that I had spotted. {PARAGRAPH}{INSERTKEYS}The fuel card doesn't work and I didn't have a wallet with me as it was left in my car. Needless to say we did not use them the following week and will never use them again! Get to know your customers. In principle the idea is great and the price appears reasonable - however do not be fooled. Used the van in a rush but then never received any credit. Filter by:. EDIT: Having received a reply to my complaint from the BVRLA I am sad to say that they have done nothing more than look at the data sent to them by Hertz, which is the same data sent to me, and simply side with them. After using the passcode to enter the van I was prompted to inspect the van and compare it to the damage sheet on the bulkhead behind the seats. Each time we stopped from that point on, the van refused to acknowledge either the pin I had been given or the app on my phone. Don't waste your time use a non-robbing hire company. Will never use Hertz or associated companies ever again. Easy pickup, and collection. My rental for 3 hours was an overestimate - I hoped to be done in 2. Hertz customer service had no idea what to do this must happen all of the time? Avoid this company. Fortunately on my third or fourth attempt I finally got through to someone at Hertz who told me that I could have left the vehicle and it would eventually lock itself, contrary to the information I found supplied by Hertz. However despite advising clearly of all the issues I experienced, I was sent the most condescending response about how I'd been entering the pin wrong, you can't lock the vehicle with keys in the ignition, and if I needed help I should have phoned them. Also the fuel card does not work. In practice Hertz will provide you with a van that is barely fit to drive , a keyless entry system that rarely works causing absolute hassle when it does not and have the audacity to charge you hidden fees post-rental. This company is a complete waste of time and only want to keep getting money from you without providing the goods. Eventually got back to the spot where the vehicle lives and wasted another 15 minutes because it wouldn't lock. My girlfriend paid for the fuel once arrived to the station. The only reason for hiring with them was for the convenience to drop the van off early in the morning but for all the extra cost and trouble that comes with this service I will just go with a normal rental service next time - much less headache and much much better overall. Aside from having to send a "selfie" holding my ID, the rest of the process was quick and easy. If you are reading this Hertz then you should either have a warning light when fuel is below the required limit or at least display your digital reading so there is no issue between the digital level and what is displayed on the analogue fuel level. I had originally booked it on the app from but only needed it 1 hr 45 min due to the unit we were dropping off closing early due to no staff during covad I closed off the acc after 1. My boyfriend booked a 2 hour slot on Wednesday for Went the next night and the van would not open, when he rang Hertz said they would call the AA to pick the deadlock but he would have to wait with the AA. I contacted customer services who sent me over a graph supposedly showing the fuel consumption of the van during my rental with an arrogant message claiming that their latest fuel monitoring technology does not make errors. When we finally arrived at our destination, the van doors wouldn't even open, leaving us trying to sort out this mess in torrential rain. There are no instructions in the van to tell you this, but if you do, Hertz will not refund you for the petrol that you put on the van. Having done a thorough check, there were a large number of marks, dints and scratches not recorded on the sheet. Avoid, avoid avoid!!!! Write a review. No money has been reinbursed yet so I think I will need to go through the small claims court to get my money costs an compensation for all the wasted time back. However, as the van deadlocked for an hour and a half after my first stop - not allowing entry - this went out of the window. I won't use them again. Initially I was pleasantly surprised at the ease of booking the vehicle, a Transit Ad Blue. The van I booked was twice switched, and had a fault so I was switched to another van, but the second van was removed from service with a mechanical fault the night before I needed it for the whole day. A passcode is sent to your phone which means you can arrange to collect and return the vehicle without a staff member being present, which sounds really convenient but in reality it creates a lot of problems as I'll explain below. Useless service. I've used Hertz rental not regularly because they are generally good value and their vans are usually pretty new and immaculate. I called to report them and the customer service assistant clearly wasn't interested in what I had to say and stopped me part way through my description, instead asking me just to email everything over at the end of the day as "there is already so much wrong with this van". You've already flagged this. I reported this to Hertz at the start of the rental, before using my rental time to clear out the interior of the van. Get real customer insight and respond to your reviews.