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Instead, please log into your ZAIKO account to check the status of your ticket after payment. Please use the machine "Loppi" at the store. If you have a domain setting, please change your setting to be able to receive the email from「決済サービス送信専用アドレス」 system p com and try again. The security code is the 3 or 4-digit number on the back of your credit card. You are only able to purchase tickets with personal computer, tablet, or your smartphone. We suggest using Google Chrome. The next page will show the details of payment and instructions will be sent to your email address. You will see "Purchase Details" in the middle of the page. Once you select Alipay, it will redirect you to the page where you check the price in CNY and scan the barcode. Back to Top I received a 1 JPY or similar charge to my credit card even though I did not buy any tickets recently. Paypal Paypal charges yen or 3. Please fill in your credit card details and select complete purchase. Please click "View Receipt". Once you select Paypal, it will redirect you to the Paypal payment page where you can log in and proceed payment. We recommend using the latest version of internet browser to purchase ticket at ZAIKO. Convenience Store Payment Once you choose "Convinience Store" on the payment page and proceed with the purchase, you will receive an email regarding payment instructions within 24 hours. In certain cases, this number may appear on the front of the card. Please note that the convenience store will NOT issue a paper ticket. We do not guarantee that all versions will work, especially Microsoft Internet Explorer. In that case, please verify whether or not your credit cards are valid. Back to Top Where can I find the payment receipt? The sum will be returned automatically and your credit card will not be charged. Once you apply for the Convenience Store payment, you will receive an email from the email address 「決済サービス送信専用アドレス」 system p com , along with the title 『コンビニ決済依頼完了のお知らせ』. Please enter your email address and phone number and click Next. Back to Top Where can I find the ticket payment record on my credit card statement? Back to Top How to find the credit card security code? If you do not complete the payment within the payment due date, the ticket will be invalid. Please allow up to 3 hours after payment before your E-Ticket be issued. The security code typically appears on the back of your credit card, and it is between 3 or 4 digits.{/INSERTKEYS}{/PARAGRAPH} Depending on the type of credit card and the location of the credit card holder's bank, there may be additional fees incurred. What payment methods do you accept? Please understand that it may take at maximum 3 hours for the ticket to be reflected on your account after completing your payment. If you wish to purchase the ticket after missing the due date, you will need to repeat the purchase process. Please log into your ZAIKO account and select the ticket. It is possible that payments cannot be completed due to authorization problems. For security reasons, some credit card authorizations require a transaction of a very small sum. Once you select WeChat, it will redirect you to the page where you check the price in CNY and scan the barcode. In most cases, the name "Zaiko" will appear in your credit card statement. {PARAGRAPH}{INSERTKEYS}How can I purchase via Convenience Store? In case you haven't received the email, please check the spam box, junk mail, etc. Back to Top For some reason I cannot buy a ticket on ZAIKO, what should I do? Back to Top I can't receive the email regarding Convenience Store payment instructions. What should I do? Please follow the instructions, and complete the payment process. Also note that sometimes this option will not be available depending on the sales time, remaining inventory and other factors. We accept the following credit cards: VISA, MasterCard, JCB, AMEX, Diners.